At our online store, we want to make sure you are completely satisfied with your purchase. If for any reason you are not happy with your order, we are here to help. Please read our return policy to understand how to proceed with returns.

1. Returns and Refunds:

We accept returns within 30 days of the original purchase date. To be eligible for a return, the item must be in its original condition, unused, and in the same packaging it was received. We reserve the right to refuse returns that do not meet these conditions.

2. Initiating a Return:

To initiate a return, please follow these steps:

• Contact our customer support team within 30 days of your purchase to request a return authorization.
• Our team will provide you with a return authorization number and instructions on how to return the item.

3. Return Shipping:

The cost of return shipping is the responsibility of the customer. We recommend using a trackable shipping method to ensure that the returned item reaches us safely. Please retain the tracking information until your return is processed.

4. Refund Process:

Upon receiving your returned item and inspecting it, we will notify you of the status of your refund. If the return is approved, your refund will be processed, and a credit will be issued to your original payment method within 2 days.

5. Non-Refundable Items:

Please note that certain items are non-refundable:

• Gift cards.
• Downloadable software products.
• Perishable goods.

6. Exchanges:

We do not offer direct exchanges. If you wish to exchange an item, please follow the return process as outlined and place a new order for the item you want.

7. Damaged or Defective Items:

If you receive a damaged or defective item, please contact our customer support team immediately. We will work to resolve the issue by offering a replacement or a refund, as appropriate.

8. Cancellations:

If you wish to cancel your order, please do so as soon as possible. Once the order has been shipped, it cannot be canceled. You may need to initiate a return following the procedures outlined in this policy.

Disclaimer:

This return policy is subject to change without prior notice. Please refer to the most recent version of the policy on our website for the latest updates and information.

Thank you for choosing our online store. We appreciate your business and are committed to ensuring your satisfaction with your shopping experience.